First check your remote is getting power from its batteries by pressing any button.Try unpairing and re-pairing your Magic remote to get the pointer working again: This enhanced LG remote does not require a line of sight to your TV to work, but can be less reliable than a standard IR remote and can become unpaired from your TV. The LG Magic remote relies on Bluetooth or your home Wi-Fi network to connect to your LG TV. Follow the on-screen instructions, then switch off your TV for 10 seconds and power back on to complete the update.The TV will automatically search for the folder you created and should display USB UPDATE READY.Insert the USB stick into your TV’s USB port and switch it on.Right-click the firmware ZIP file on LG’s site and Extract All to the folder on your USB stick.Put a USB stick into your computer and create a folder on it called LG_DTV.Enter your TV’s model number and find it on the site.To check that auto-updating is on for firmware / software on your smart LG TV:įor some LG TVs, you’ll need to update the firmware by USB. Smart LG TVs support auto-updating of firmware, but you can’t assume that this is turned on for you. You should follow the system update procedure on your TV as this has been known to fix issues with the remote, particularly with the wireless Magic remotes. It’s important to keep any electronic devices up to date with the latest firmware, none more so than smart TVs. So, one or more buttons stuck in the “on” position can prevent other buttons on the remote or the cursor from working. Over time, your remote’s buttons can begin to stick, and just like with a computer keyboard there is a limit to how many simultaneous button pushes the remote will recognize. Don’t be afraid of damaging your remote – as long as you are only hitting it against your hand and only using your fingers to push the buttons it will be fine. You will also need to put quite a bit of force into pushing the buttons. You might have to repeat this several times.
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